The staff is very knowledgeable and friendly... I feel so at ease dropping my car off knowing it's in their hands... they keep working till the problem is solved. I have been amazed at how thorough their work is and I'm very impressed by all of the open communication through phone calls, emails, and texts about the work being done to my vehicle. I've never been to a garage that keeps their customers informed on the working being done! It really shows that they care about their customers and their cars. Top notch!