I sent out a request for a pre-sale inspection and heard back relatively quickly via an automated system which allowed me to verify the date and availability of the shop. A thorough inspection was done and provided (via email link) through a very clean and easy to navigate online page where I could access the vehicle scan, photos taken, and estimation invoice. I was better informed of the conditions of the vehicle and was able to act on next steps. Rocky was very personable and informative and gave me a lovely introduction to himself, the location, what they do, warranty policy, and the quality they strive for. He was accommodating in a request I made that took a little time out of his day outside the realm of what the inspection was, and was informative in the response he received from a third party. If this vehicle works out, I look forward to returning to this location for services as needed.
Thank you for kind words, Gabby, it's always a pleasure. Thank you for your trust in us.
- Bimmer and Benz Specialists